Disrepair Support - Logo
Disrepair Support - Logo

Get the Repairs You Deserve – Start Your Disrepair Claim Today!

If your rented property is in disrepair and affecting your quality of life, we’re here to help. Our role is to assess and prepare your claim before passing it on to one of our trusted solicitors. They will handle your case, ensuring you receive the compensation you deserve and that all necessary repairs are carried out. Take the first step now by filling out our quick and easy form.
House icon with checkmark, symbolizing home safety and comfort guarantee.

Ensure Your Home is Safe and Comfortable

Hand icon grasping a dollar sign, symbolizing disrepair reimbursement claims.

Claim Compensation for Neglected Repairs

Handshake icon representing No-Win, No-Fee housing claims.

No-Win, No-Fee Service – Start Your Claim Risk-Free

Hands holding scales of justice, representing housing solicitors.

Work with Trusted, Experienced Solicitors

Examples of Disrepair

Pest Infestations

Plumbing Issues

Faulty Electrical Wiring

Broken Heating Systems

Leaking Roofs

Damp and Mould

Why Make a Disrepair Claim?

Protect Your Rights and Improve Your Living Conditions

  • Are property issues affecting your health and well-being?
  • Is your landlord ignoring essential repairs in your home?
  • Do you want to ensure your property is safe and comfortable?
  • Could you be entitled to compensation for ongoing disrepair?
  • Are you facing extra costs due to property damage?
Filing a disrepair claim can help you get the repairs you need and the compensation you deserve. Don’t let unaddressed issues disrupt your life—take action today.

How It Works

Disrepair Claim Step 1 - Submit your details

Submit Your Details

Fill out our claim form with your property details to get started.

Disrepair Claim Step 2 - Claim Review

Claim Review

Our team reviews your claim to assess eligibility and next steps.

Disrepair Claim Step 3 - Legal Assitance

Legal Assistance

We connect you with expert solicitors to handle your case.

Disrepair Claim Step 4 - Receive Compensation

Receive Compensation

If successful, secure compensation and repairs for your property.

No Win, No Fee – Zero Risk, All Support!

Our disrepair claims are handled entirely on a no-win, no-fee basis, giving you peace of mind. You’ll pay nothing upfront, and if your claim isn’t successful, there’s absolutely no cost to you. We’re only paid when we win for you, ensuring our commitment to achieving the best results possible with no financial risk.

Free Transparency

The solicitors we pass you over to will charge a percentage of the claim, meaning that if the claim isn’t successful, you won’t be charged. This ensures a no-win, no-fee arrangement, offering peace of mind and professional support throughout the process.

Why Choose a Solicitor Through Us?

  • Expertise: Our panel of solicitors specialises in housing disrepair claims, giving you access to experienced professionals who understand the legal process.
  • Stress-Free Process: By working with our solicitors, you save time and effort, as they handle all aspects of the claim on your behalf.
  • No Upfront Costs: You won’t pay anything unless the claim is successful, ensuring a risk-free way to pursue your rights.

DIY Claims vs Using a Claims Management Company (CMC)

DIY Claims

  • Advantages:
    • Full control over the process.
    • No fees to pay to solicitors or CMCs.
    • Ideal if you’re confident with legal paperwork and procedures.
  • Challenges:
    • Can be time-consuming and stressful.
    • Requires a solid understanding of legal processes.
    • Risk of errors that could delay or jeopardise your claim.

Using a CMC

  • Advantages:
    • Professional assistance throughout the process.
    • Access to trusted solicitors with proven experience.
    • Removes the burden of dealing directly with landlords or their legal teams.
  • Challenges:
    • Solicitors charge a percentage of the claim if successful.
    • Less control over the process compared to DIY.

Frequently Asked Questions

General Questions

What is a housing disrepair claim?
A housing disrepair claim is a legal process where tenants can seek compensation and necessary repairs from landlords who fail to maintain safe and habitable conditions in their properties.
If you’re a tenant living in a property with issues that your landlord hasn’t addressed, you may be eligible. Common issues include damp, mold, faulty plumbing, or broken heating systems.
Compensation varies based on the severity and duration of the disrepair. Factors include the impact on your health, any additional costs, and inconvenience caused by the issue.
“No Win, No Fee” means you won’t pay anything upfront, and if your claim is unsuccessful, you won’t pay any fees. We’re only compensated when we successfully win your case.
The length of a claim depends on the case details. Generally, straightforward claims are resolved within a few months, but more complex cases can take longer.

You can claim for various issues that affect the quality and safety of your living environment, including leaks, damp, mold, faulty wiring, and heating problems.

You have the option to pursue your housing disrepair claim on your own, but partnering with our claims management company provides a range of key advantages. By relying on our professional expertise, you’ll receive dedicated guidance throughout the legal process, ensuring that all necessary paperwork is completed accurately and on time. We work with trusted solicitors on our panel, who will negotiate directly with landlords on your behalf. This helps uphold your tenant rights and secures fair compensation for the disrepair you’ve experienced. With our support, you can focus on your well-being while we work diligently to achieve the best possible outcome for your claim. With years of experience in managing housing disrepair claims, we are committed to ensuring the best possible outcomes for our clients.
Yes you do have a cooling off period you have a 14-day cooling off period from the date you signed the agreement.
At Housing Disrepair, we specialise in preparing and packaging housing disrepair claims. Once your claim is fully prepared, we pass it on to one of the expert solicitors on our trusted panel to handle the case. Please note that we do not manage the case from start to finish.

Who We Are

We specialise in connecting tenants experiencing housing disrepair with trusted professionals who can help. With years of expertise in identifying and supporting housing claims, our role is to ensure you’re matched with the right experts to address your situation. By partnering with our network of experienced solicitors, you can take the first step towards holding landlords accountable for necessary repairs, protecting your rights, and securing compensation where applicable. Our process is simple, efficient, and stress-free—giving you peace of mind while ensuring the right professionals handle your case. Let us help you take the first step toward a better living environment.

Know Your Rights

As a tenant, you have a legal right to live in a home that is safe, habitable, and free from major disrepair. Landlords—whether private, council, or housing association—are required by law to ensure that your property remains in good condition from the start of your tenancy and throughout your occupancy. Under Section 11 of the Landlord and Tenant Act (1985), landlords must address issues that affect your health, safety, and comfort.

You shouldn’t have to put up with poor living conditions. If disrepair is impacting your quality of life, you have the right to demand action, repairs, and compensation when necessary.

We will not be representing you directly in pursuing the claim. Instead, we will refer you to one of our trusted solicitors, who will handle your case once you have signed the terms and conditions.

Your Right to a 14-Day Cooling-Off Period

At Housing Disrepair, we are committed to ensuring transparency and fairness in all our services. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you are entitled to a 14-day cooling-off period when you agree to work with us.

This means you have the right to cancel your agreement within 14 days from the date it is signed, without any penalty or obligation.

If you wish for us to begin work on your claim immediately, you can provide your express consent. Please note that if you choose to cancel after we have started work during the cooling-off period, you may be charged for the services provided up to the point of cancellation.

For any questions or to cancel your agreement, please contact us at:

We are here to support you every step of the way.

Disrepair Support - Logo

We are a trading style of CFS Redundancy Payments Ltd is registered in England. Its company number is 11455726 and its registered office is Suite 201, 5300 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire. SK8 3GP

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FCA Authorisation: Seeking out, referrals and identification of claims or potential claims (personal injury claim; financial services or financial product claim; housing disrepair claim; claim for a specified benefit; criminal injury claim; employment related claim)

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