Get the Repairs You Deserve – Start Your Disrepair Claim Today!
If your rented property is in disrepair and affecting your quality of life, we’re here to help. Our role is to assess and prepare your claim before passing it on to one of our trusted solicitors. They will handle your case, ensuring you receive the compensation you deserve and that all necessary repairs are carried out. Take the first step now by filling out our quick and easy form to begin your tenant disrepair claims process.
Ensure Your Home is Safe and Comfortable
Claim Compensation for Neglected Repairs
No-Win, No-Fee Service – Start Your Claim Risk-Free
Work with Trusted, Experienced Solicitors
Examples of Disrepair
Pest Infestations
Plumbing Issues
Faulty Electrical Wiring
Broken Heating Systems
Leaking Roofs
Damp and Mould
Why Make a Disrepair Claim?
Protect Your Rights and Improve Your Living Conditions
- Are property issues affecting your health and well-being?
- Is your landlord ignoring essential repairs in your home?
- Do you want to ensure your property is safe and comfortable?
- Could you be entitled to compensation for ongoing disrepair?
- Are you facing extra costs due to property damage?
Filing a disrepair claim can help you get the repairs you need and the compensation you deserve. If you’re searching for Disrepair claims UK, you’re in the right place. Don’t let unaddressed issues disrupt your life—take action today.
How It Works
Submit Your Details
Fill out our claim form with your property details to get started.
Claim Review
Our team reviews your claim to assess eligibility and next steps.
Legal Assistance
We connect you with expert solicitors to handle your case.
Receive Compensation
If successful, secure compensation and repairs for your property.
No Win, No Fee – Zero Risk, All Support!
Our tenant disrepair claims are handled entirely on a no-win, no-fee basis, giving you peace of mind. You’ll pay nothing upfront, and if your claim isn’t successful, there’s absolutely no cost to you. We’re only paid when we win for you, ensuring our commitment to achieving the best results possible with no financial risk.
Free Transparency
The solicitors we pass you over to will charge a percentage of the claim, meaning that if the claim isn’t successful, you won’t be charged. This ensures a no-win, no-fee arrangement, offering peace of mind and professional support throughout the process for your tenant disrepair claims.
Why Choose a Solicitor Through Us?
- Expertise: Our panel of solicitors specialises in housing disrepair claims, giving you access to experienced professionals who understand the legal process, including Disrepair claims in UK.
- Stress-Free Process: By working with our solicitors, you save time and effort, as they handle all aspects of the claim on your behalf.
- No Upfront Costs: You won’t pay anything unless the claim is successful, ensuring a risk-free way to pursue your rights.
DIY Claims vs Using a Claims Management Company (CMC)
DIY Claims
- Advantages:
- Full control over the process.
- No fees to pay to solicitors or CMCs.
- Ideal if you’re confident with legal paperwork and procedures.
- Challenges:
- Can be time-consuming and stressful.
- Requires a solid understanding of legal processes.
- Risk of errors that could delay or jeopardise your claim.
Using a CMC
- Advantages:
- Professional assistance throughout the process.
- Access to trusted solicitors with proven experience in tenant disrepair claims.
- Removes the burden of dealing directly with landlords or their legal teams.
- Challenges:
- Solicitors charge a percentage of the claim if successful.
- Less control over the process compared to DIY.
Frequently Asked Questions
General Questions
What is a housing disrepair claim?
A housing disrepair claim is a legal process where tenants can seek compensation and necessary repairs from landlords who fail to maintain safe and habitable conditions in their properties. Learn more about this
Am I eligible to make a disrepair claim?
If you’re a tenant living in a property with issues that your landlord hasn’t addressed, you may be eligible. Common issues include damp, mold, faulty plumbing, or broken heating systems. Learn more about this
How much compensation can I receive?
Compensation varies based on the severity and duration of the disrepair. Factors include the impact on your health, any additional costs, and inconvenience caused by the issue. Learn more about this
What does “No Win, No Fee” mean?
“No Win, No Fee” means you won’t pay anything upfront, and if your claim is unsuccessful, you won’t pay any fees. We’re only compensated when we successfully win your case. Learn more about this
How long does the claims process take?
The length of a claim depends on the case details. Generally, straightforward claims are resolved within a few months, but more complex cases can take longer. Learn more about this
What types of repairs can I claim for?
You can claim for various issues that affect the quality and safety of your living environment, including leaks, damp, mold, faulty wiring, and heating problems. Learn more about this
Can I do this claim my self?
You have the option to pursue your housing disrepair claim on your own, but partnering with our claims management company provides a range of key advantages. By relying on our professional expertise, you’ll receive dedicated guidance throughout the legal process, ensuring that all necessary paperwork is completed accurately and on time.
We work with trusted solicitors on our panel, who will negotiate directly with landlords on your behalf. This helps uphold your tenant rights and secures fair compensation for the disrepair you’ve experienced. With our support, you can focus on your well-being while we work diligently to achieve the best possible outcome for your claim.
With years of experience in managing housing disrepair claims, we are committed to ensuring the best possible outcomes for our clients. Learn more about this
Do I have a cooling off period?
Yes you do have a cooling off period you have a 14-day cooling off period from the date you signed the agreement. Learn more about this
What do we do?
At Housing Disrepair, we specialise in preparing and packaging housing disrepair claims. Once your claim is fully prepared, we pass it on to one of the expert solicitors on our trusted panel to handle the case. Please note that we do not manage the case from start to finish. Learn more about this
What evidence do I need to support my housing disrepair claim?
Here at Disrepair Support, we like to gather all the necessary evidence while we’re on the phone with our clients, so nothing gets missed.
We ask that you send us pictures of any issues in your property such as mould, damp, cracks, leaks, or electrical faults. Gathering this information during the call helps us make sure every problem is properly recorded, so we can support your claim as fully as possible. Learn more about this
Can I claim if I'm still living in the property?
You can only make a housing disrepair claim if you are still living in your current property.
Get in touch with us today for a free consultation and advice on how to start your housing disrepair claim. Learn more about this
Will my landlord be informed if I make a claim?
Yes, part of the process involves informing your landlord and giving them an opportunity to respond or carry out repairs. Learn more about this
Can I be evicted for making a disrepair claim?
No. Tenants have a legal right to live in a safe, well-maintained property. Your landlord cannot evict you simply for making a housing disrepair claim. If they attempt to, this may count as an unlawful eviction. Learn more about this
Do I need to have reported the problem before claiming?
Yes, you must have informed your landlord or letting agent of the issues and given them reasonable time to fix the problems before starting a claim. Learn more about this
Can I claim if I’m in rent arrears?
Yes, being behind on rent does not stop you from making a disrepair claim, although it may affect any compensation amount. We can still help. Learn more about this
Do I have to go to court?
In most cases, claims are settled out of court. We aim to resolve matters quickly and with as little stress for you as possible. Learn more about this
Can I make a claim if I rent from the council or housing association?
Yes, you can claim against local councils or housing associations if they have failed to repair your property after being notified. Learn more about this
How long do I have to make a claim?
You usually have up to 6 years from the date you first reported the disrepair to your landlord, though it’s best to act sooner. Learn more about this
What happens after I submit my details?
Once you get in touch, our team will review your case, discuss your situation, and guide you through the next steps all with no upfront cost. Learn more about this
What's the average payout for housing disrepair in the UK?
Compensation varies depending on the severity of the disrepair and how long you’ve lived with it. On average, payouts range from 20% to 50% of your annual rent, but serious cases (such as black mould affecting health or major structural issues) can be higher.
The average compensation range is £1000 – £10,000. It all depends on how bad the disrepair is and how long its been going on for. Learn more about this
How do housing disrepair claims work?
You need to rent a property from a housing association or council, have lived in it for at least 6 months, and have complained about the issues at least two months ago. If you have ticked these boxes, then give us a call. We will do our best to help you with your disrepair compensation.
Learn more about this.
How do I know who’s the best housing disrepair solicitors?
It’s very important to pick the correct housing disrepair solicitors. Here at Disrepair Support, we work with a large panel of solicitors who specialise in council housing repairs, and we can help you pick the right one for your case.
Learn more about this.
How do I start a housing disrepair claim in the UK?
You begin by reporting the disrepair to your landlord (council, housing association, or private). If they fail to carry out repairs within a reasonable time, you can make a housing disrepair claim. The process usually starts with contacting housing disrepair
solicitors, who will review your case, gather evidence, and send a formal letter to your landlord before taking legal action if needed.
Learn more about this.
What proof do I need for mould or damp in my flat?
The strongest evidence includes:
- hotos or videos of the mould, damp, or leaks.
- Medical records if your health has been affected (asthma, breathing issues, skin conditions).
- Copies of letters, emails, or messages showing you reported the issue to your landlord.
- Independent reports or surveys if available.
Learn more about this.
Can I get compensation if my landlord ignores my repairs?
Yes. If your landlord fails to act after you’ve reported disrepair, you may be entitled to compensation. This can cover inconvenience, damage to belongings, higher bills (for example, extra heating costs), and in some cases health problems linked to the disrepair. Learn more about this.
How long does a council housing disrepair claim take?
On average, claims take between 6-12 months. However, urgent cases (like severe leaks, no heating, or dangerous electrics) may move faster. The exact timeline depends on how your landlord responds and whether court action is needed. Learn more about this
Who We Are
We specialise in connecting tenants experiencing housing disrepair with trusted professionals who can help. With years of expertise, we support clients in their tenant disrepair claims journey and ensure the right solicitor is assigned. By partnering with our network of experienced solicitors, you can take the first step towards holding landlords accountable for necessary repairs, protecting your rights, and securing compensation where applicable. Our process is simple, efficient, and stress-free—giving you peace of mind while ensuring the right professionals handle your case. Let us help you take the first step toward a better living environment.
Know Your Rights
As a tenant, you have a legal right to live in a home that is safe, habitable, and free from major disrepair. Landlords—whether private, council, or housing association—are required by law to ensure that your property remains in good condition from the start of your tenancy and throughout your occupancy. Under Section 11 of the Landlord and Tenant Act (1985), landlords must address issues that affect your health, safety, and comfort.
You shouldn’t have to put up with poor living conditions. If disrepair is impacting your quality of life, you can pursue Disrepair claims to demand action, repairs, and compensation when necessary.
We will not be representing you directly in pursuing the claim. Instead, we will refer you to one of our trusted solicitors, who will handle your case once you have signed the terms and conditions.
Your Right to a 14-Day Cooling-Off Period
At Housing Disrepair, we are committed to ensuring transparency and fairness in all our services. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you are entitled to a 14-day cooling-off period when you agree to work with us.
This means you have the right to cancel your agreement within 14 days from the date it is signed, without any penalty or obligation.
If you wish for us to begin work on your claim immediately, you can provide your express consent. Please note that if you choose to cancel after we have started work during the cooling-off period, you may be charged for the services provided up to the point of cancellation.
For any questions or to cancel your agreement, please contact us at:
- Phone: 0161 710 3295
- Email: [email protected]
We are here to support you every step of the way.