Persistent Disrepair and a Landlord Refusing Repairs
When our client Sarah first contacted us, she had been living in a council flat for over two years and was becoming increasingly anxious about the state of her home. Despite making several reports to her housing provider, she was met with silence. Her landlord was refusing repairs, and the conditions were deteriorating fast.
Sarah was facing serious housing disrepair issues, including black mould in her rental property, crumbling walls due to damp, and an unreliable heating system. Her young son’s health was beginning to suffer, and the housing association complaints she raised were being ignored or closed without action.
How We Handled the Housing Disrepair Claim Process
Feeling exhausted and helpless, Sarah reached out to our team of specialists. We acted quickly, carrying out a thorough assessment of the property and collecting strong evidence. This included photographs, maintenance records, and even medical documentation linking her son’s breathing problems to the damp and mould in the flat.
We guided Sarah through the full housing disrepair claim process, ensuring that her case clearly demonstrated both the landlord’s failure to carry out council housing repairs and the serious impact on her family’s health and wellbeing.
Result: Disrepair Compensation and Full Repairs
After a few months of negotiation, we secured £2,500 in disrepair compensation for Sarah. This amount reflected the distress, inconvenience, and health risks she and her son had faced. More importantly, the claim also forced the landlord to carry out long-overdue repairs, including:
- Full black mould removal
- Replacement plasterwork
- Improved heating and ventilation systems
Sarah’s case is a strong example of how compensation for damp and mould is not just about money it’s about getting justice, recognition, and safe living conditions.
Don’t Let Housing Disrepair Go Ignored
If you’re dealing with unresolved disrepair—whether that’s damp, mould, leaks, or general neglect don’t stay silent. The housing disrepair claim process exists to protect tenants, especially when landlords or councils fail to take action.
We work alongside some of the best housing disrepair solicitors in the country. Whether you’re dealing with housing association complaints, council housing repairs, or simply want to explore your options, we can help make the process simple and stress-free.
Get Help with Your Housing Disrepair Claim
If you’re ready to take action, get in touch with us today. We can help you:
- Fix your property
- Get the compensation you deserve
- Hold your landlord accountable
From Housing Disrepair Claims to Compensation for Disrepair, we’re here to support you every step of the way.