Disrepair Support - Logo
Disrepair Support - Logo

Videos

We help tenants across the UK make housing disrepair claims, get their homes repaired, and claim compensation for poor living conditions. On this page, you can watch our short videos explaining housing disrepair, tenant rights, landlord responsibilities, and how to start a housing disrepair claim.

If you are living with damp and mould, leaks and water damage, broken heating, unsafe electrics or plumbing, or structural problems, you may be able to make a claim. Our panel of experienced housing disrepair solicitors work on a No Win, No Fee basis, meaning there is no upfront cost and you pay nothing if your housing disrepair claim is not successful.

We help with

  • Leaks and flooding
  • Damp and mould
  • Broken windows or doors
  • Pest or rodent infestations
  • Unsafe flooring or ceilings
  • Structural damage
  • Heating or boiler problems
  • Electrical hazards
  • Black mould and health issues
If you’ve already reported the issue to your landlord and they haven’t taken proper action within a reasonable time (usually around one month), you could be eligible to make a housing disrepair claim.

Get in touch

Telephone Icon - Disrepair Support

Call us now

Pick up the phone and call 0161 710 3295

Email Icon - Disrepair Support

Email us

Send an email to [email protected]

Tick Icon - Disrepair Support

Apply

Fill in our claim form to get started

Clock Icon - Disrepair Support

Opening hours

Mon - Thu: 09.00 - 18.30
Fri: 09.00 - 15.30

Your right to a 14 day cooling off period

At Housing Disrepair, we are committed to ensuring transparency and fairness in all our services. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you are entitled to a 14-day cooling-off period when you agree to work with us.

This means you have the right to cancel your agreement within 14 days from the date it is signed, without any penalty or obligation.

If you wish for us to begin work on your claim immediately, you can provide your express consent. Please note that if you choose to cancel after we have started work during the cooling-off period, you may be charged for the services provided up to the point of cancellation.