Things you can claim

If your home is not being kept in a safe and proper condition, you may be able to make a disrepair claim against your landlord. Landlords in the UK have a duty to carry out repairs and deal with problems that affect your health, safety and daily life. When those repairs are ignored or delayed, the impact can be serious, from damage to your belongings to stress, discomfort and risks to your wellbeing.

A disrepair claim can cover many different types of housing problems. This includes issues such as bathroom and kitchen disrepair, window condensation, broken windows, broken doors, damp and mould, electrical safety problems, damaged flooring and trip hazards, no heating or broken boilers, pest infestations, leaking roofs or water ingress, and structural cracks or subsidence. These are all problems that can make a property unsafe, unhealthy or difficult to live in.

Every case is different, and what you may be able to claim will depend on the condition of your home and how long the problem has been going on. In many cases, tenants may be able to claim for the repairs to be carried out, compensation for the inconvenience caused, and in some situations damage to personal belongings. Our team can help you understand your options and whether your housing disrepair claim may have a good chance of success.

Below, you can find more information about each type of disrepair and how it may affect your claim. If you are living with ongoing problems in your property, it is important to get advice as soon as possible.

We help with

If you’ve already reported the issue to your landlord and they haven’t taken proper action within a reasonable time (usually around one month), you could be eligible to make a housing disrepair claim.

Get in touch

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Call us now

Pick up the phone and call 0161 710 3295

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Email us

Send an email to [email protected]

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Apply

Fill in our claim form to get started

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Opening hours

Mon - Thu: 09.00 - 18.30
Fri: 09.00 - 15.30

Your right to a 14 day cooling off period

At Housing Disrepair, we are committed to ensuring transparency and fairness in all our services. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you are entitled to a 14-day cooling-off period when you agree to work with us.

This means you have the right to cancel your agreement within 14 days from the date it is signed, without any penalty or obligation.

If you wish for us to begin work on your claim immediately, you can provide your express consent. Please note that if you choose to cancel after we have started work during the cooling-off period, you may be charged for the services provided up to the point of cancellation.