What Do We Do?
At Disrepair Support, we help tenants across Manchester deal with housing issues that landlords have failed to fix. If you are living with problems like damp, leaks, or black mould in a rental property, we guide you through the process of getting repairs completed and, where appropriate, securing compensation for disrepair.
Our role is to take the pressure off you. Instead of chasing your landlord or trying to manage everything yourself, we handle the housing disrepair claim process from start to finish.
How We Help With Housing Disrepair Claims
We support tenants dealing with a wide range of issues, including:
Black mould in rental property
Ongoing damp and condensation
Leaks and water damage
Broken boilers or no heating
Electrical faults
Pest infestations linked to disrepair
These are all common across Manchester, especially in council housing disrepair cases and housing association properties where repairs are often delayed.
What Happens When You Contact Us
Once you get in touch, we look at your situation and explain your options clearly.
This includes:
Understanding the issues in your property
Checking if your landlord is responsible
Explaining the housing disrepair claim process
Advising on what evidence is needed
If you decide to move forward, we take over the process and begin working on your behalf.
We Deal With Your Landlord
One of the biggest challenges for tenants is dealing with a landlord who is ignoring or delaying repairs.
We step in and:
Contact your landlord directly
Push for proper council housing repairs
Handle all communication
Keep things moving forward
This is especially important if you are dealing with a landlord refusing repairs or ongoing housing association complaints.
We Build Your Case Properly
A strong claim depends on the right evidence and approach.
We help by:
Organising photos and reports
Documenting how the issue has affected you
Highlighting health impacts such as damp and mould exposure
Ensuring everything is presented clearly
This is key when it comes to claims involving compensation for damp and mould or more serious disrepair issues.
We Help You Claim Compensation
If your landlord has failed to act, you may be entitled to housing disrepair compensation.
This can include:
Compensation for mould and damp
Damage to belongings
Inconvenience caused by poor living conditions
General disrepair compensation
Our aim is to make sure your claim is handled properly so you receive a fair outcome.
Why Tenants in Manchester Choose Disrepair Support
Many tenants come to us after trying to deal with things themselves and getting nowhere.
Common situations include:
Repairs being reported multiple times with no progress
Temporary fixes instead of proper solutions
Delays in council housing repairs
Landlords not responding
By stepping in, we help move things forward and get results.
Do You Need to Do Anything?
We keep things as simple as possible.
All you need to do is:
Explain the issues in your property
Provide any photos or information you have
From there, we handle the rest.
Final Thoughts
Disrepair Support is here to help tenants who are dealing with ongoing housing problems and not getting anywhere with their landlord.
If you are in Manchester and facing issues like black mould in a rental property, delays in council housing disrepair, or a landlord refusing repairs, we take over the process and work to get your home fixed properly.
At the same time, we help you pursue compensation for disrepair where appropriate, making sure your situation is taken seriously and resolved as quickly as possible.