Gill’s Situation in Clayton
Gill lives in a bungalow in Clayton, Greater Manchester. What should have been a quiet and comfortable home became a stressful environment when serious repair issues were left unresolved for months.
What Went Wrong
Gill first noticed pigeons getting into her roof space. Several roof tiles were missing, allowing the birds to enter and cause mess, noise, and unpleasant smells throughout the property. The open gaps also let rainwater in, leading to leaks that eventually began to affect the electrical fittings.
Worried about her safety, Gill stopped using certain light switches because water was dripping nearby. No tenant should feel unsafe in their own home, and the situation was becoming increasingly dangerous.
What Needed Fixing
Gill’s home required urgent repairs, including:
- Replacing missing roof tiles to stop ongoing leaks.
- Clearing and sealing the roof space to prevent birds from entering.
- Inspecting and repairing the electrical system to eliminate fire and shock risks.
Outcome of Her Housing Disrepair Case
After her case was reviewed and accepted by a solicitor, her landlord was required to complete the necessary works. The roof was repaired, the pigeons were removed, and her electrics were made safe.
Gill also received compensation for the distress, inconvenience, and safety concerns she had endured. Every case is different, but her experience shows how tenants can take action when repairs are ignored.
Need Help Like Gill?
If you live in a council, housing-association, or privately rented property and have reported leaks, damp, mould, or structural issues that haven’t been repaired, you may be eligible for legal support.
If your case is accepted, it may proceed on a no-win-no-fee basis. This means there is no upfront cost, though a success fee may be deducted from any compensation if your claim succeeds. Full details are explained clearly before you decide whether to continue.
📞 Call us: 0161 710 3295
📧 Email: [email protected]
Important information
Disrepair Support is a trading style of CFS Redundancy Payments Ltd, authorised and regulated by the Financial Conduct Authority (FCA) under FRN 830857 for claims-management activity.
Eligibility and outcomes depend on individual circumstances and solicitor assessment.
“No-win-no-fee” arrangements apply only where accepted by our partner solicitors, and a success fee may be deducted from any compensation awarded.
Full details are provided before any agreement is signed.



