Gill lives in a bungalow in Clayton, Greater Manchester. Her home should have been a quiet, safe space, but instead, she was dealing with ongoing disrepair issues that made daily life stressful and unpleasant.
What Went Wrong
Gill first noticed pigeons getting into her roof space. Some roof tiles were missing, allowing the birds to enter and cause several problems:
- Mess, noise, and bad smells
- Rainwater leaking through the gaps in the roof
- Water dripping near electrical fittings
Gill became worried for her safety and stopped using certain light switches because water was dripping close to them. No one should have to live in a home that feels unsafe.
What Needed Fixing
Gill’s home urgently required:
- Replacement of missing roof tiles to stop leaks
- Clearing and sealing of the roof space to prevent pigeons from returning
- An electrical safety inspection to make sure all fittings were secure and hazard-free
The Outcome of Her Housing Disrepair Claim
With support, Gill was able to take action. Her landlord carried out the necessary repairs, removing the pigeons, fixing the roof, and making her electrics safe. Gill also received compensation for the stress and inconvenience she endured while living with these problems.
If You’re Experiencing Similar Issues
If you’re living with leaks, damp, mould, missing roof tiles, or any other form of disrepair, help may be available.
At Disrepair Support, we help tenants across the UK understand their rights and connect them with regulated solicitors who can advise on possible housing disrepair claims.
If your case is accepted by a solicitor, it may proceed on a no-win-no-fee basis meaning there’s no upfront cost to you. If your claim succeeds, a success fee may be deducted from any compensation awarded.
📞 Call us: 0161 710 3295
📧 Email: [email protected]
Important Information
Disrepair Support is a trading style of CFS Redundancy Payments Ltd, authorised and regulated by the Financial Conduct Authority (FCA) under FRN 830857 for claims-management activity.
Eligibility and outcomes depend on individual circumstances and solicitor assessment.
“No-win-no-fee” arrangements apply only where accepted by our partner solicitors, and a success fee may be deducted from any compensation awarded.
Full details are provided before any agreement is signed.



