Lisa lives in Woodlands Park, an area of Manchester made up of council and housing-association properties. She moved into her home several years ago with her two children and was initially happy there, but over time serious problems began to appear. Damp patches started forming in the corners of the bedrooms, and black mould began spreading across the walls and ceilings. The problem was worst in her children’s room, where condensation built up heavily each morning. Lisa also reported leaks from the roof whenever it rained, leaving parts of her upstairs ceiling damp and stained. Despite contacting her landlord several times, no action was taken to properly fix the problem.
The disrepair has had a major impact on Lisa’s family. Her children have both suffered from recurring coughs, and the smell of damp throughout the home made it difficult for them to sleep or invite friends round. The landlord has a legal duty under section 11 of the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018 to ensure the property is safe, warm, and free from damp or mould. By failing to carry out repairs after repeated reports, the landlord has breached these obligations and is responsible for the deterioration of the property and the effect it has had on Lisa’s health and wellbeing.
Lisa contacted Disrepair Support to get help. Her case was reviewed by a regulated solicitor who arranged for an independent inspection to assess the full extent of the damage. Following legal action, repairs were carried out and work completed to make the property safe again. Lisa also received compensation reflecting the disruption, stress, and impact the disrepair had caused her and her children.
If you are living in a council or housing-association property in Manchester with damp, mould, leaks, or other disrepair issues, you may be eligible for legal support to help get the problems resolved and, in some cases, claim compensation. A regulated solicitor will assess your situation before any claim begins.
📞 0161 710 3295 📧 [email protected]
Important information
Disrepair Support is a trading style of CFS Redundancy Payments Ltd, authorised and regulated by the Financial Conduct Authority FRN 830857 for claims-management activity. Eligibility and outcomes depend on individual circumstances and solicitor assessment. No-win-no-fee arrangements apply only where accepted by our partner solicitors, and a success fee may be deducted from any compensation awarded. Full details are provided before any agreement is signed.
