At Disrepair Support, we support tenants across the UK with housing disrepair claims, helping to make homes safe, dry, and comfortable again. Recently, we’ve seen a growing number of enquiries from Oldham, where tenants are becoming increasingly frustrated with council and housing association delays in carrying out essential repairs.
This is one such case.
Meet Dylan: A Real Housing Disrepair Case in Oldham
Dylan lives in a council-owned property in Oldham and had been dealing with a leaking roof for several months. Despite reporting the issue multiple times, the council and housing association failed to take action.
Over time, the leaks led to damp and mould spreading throughout his home, making the property uncomfortable and unsafe to live in. The situation began to affect Dylan’s health and wellbeing, and he felt stuck, unsure of what his rights were or how to push for repairs.
That’s when Dylan contacted us for housing disrepair support.
How We Helped Dylan
Once Dylan reached out, we guided him through the housing disrepair claim process step by step. Our support included:
1. Assessment and Evidence Gathering
We assessed Dylan’s situation, took clear photographs of the leaking roof, damp, and mould, and recorded a timeline showing how long the issue had been reported without action.
2. Reporting and Escalation
We contacted the council and housing association on Dylan’s behalf, clearly setting out their legal duty to maintain the property and address hazards affecting his health and safety.
3. Securing Repairs
Following our intervention, the landlord carried out the necessary repairs to the roof. This stopped the leaks and prevented further damp and mould from developing.
4. Claiming Compensation
Dylan was also able to claim compensation for housing disrepair, reflecting the inconvenience, disruption, and health impact caused by the prolonged damp and mould.
Why Housing Disrepair Support Matters
Dylan’s experience is sadly common. Many tenants in Oldham are dealing with ongoing housing disrepair, including:
- Damp and mould, including black mould in rental properties
- Leaking roofs, windows, or plumbing
- Broken heating systems or faulty boilers
- Pest infestations, such as rats or mice
Without proper support, tenants can struggle to get landlords to take responsibility or understand the housing disrepair claim process.
How We Help Tenants in Oldham
We specialise in supporting tenants with housing disrepair claims by:
- Helping you report issues effectively to councils or housing associations
- Guiding you through the housing disrepair claim process
- Supporting claims for compensation linked to damp, mould, leaks, or pest infestations
- Ensuring landlords meet their legal obligations to keep homes safe and habitable
Our approach is clear, supportive, and focused on real outcomes repairs completed and tenants treated fairly.
Take Action Today
If you’re experiencing housing disrepair in Oldham or anywhere in the UK, don’t wait. Ongoing issues like damp and mould can seriously affect your health and quality of life.
Contact us today for friendly, professional housing disrepair support, and let us help you secure the repairs and compensation you deserve.



