Persistent Disrepair and a Landlord Refusing Repairs
When our client Sarah first contacted us, she had been living in a council flat for over two years and was becoming increasingly anxious about the state of her home. Despite making several reports to her housing provider, she was met with silence. Her landlord was refusing repairs, and the conditions were deteriorating fast. Sarah was facing serious housing disrepair issues, including black mould in her rental property, crumbling walls due to damp, and an unreliable heating system. Her young son’s health was beginning to suffer, and the housing association complaints she raised were being ignored or closed without action.
How We Handled the Housing Disrepair Claim Process
Feeling exhausted and helpless, Sarah reached out to our team for support. We acted quickly, carrying out a detailed assessment of her property and collecting evidence such as photographs, maintenance reports, and medical documentation linking her son’s breathing problems to the damp and mould. We guided Sarah through each step of the housing disrepair claim process, ensuring her case clearly showed both the landlord’s failure to make repairs and the serious impact on her family’s wellbeing.
Result: Disrepair Compensation and Full Repairs
After several months of negotiation, our partner solicitor secured £2,500 in compensation for Sarah. This reflected the distress, inconvenience, and health effects she and her son had endured. More importantly, the claim also ensured the landlord completed the necessary repairs, including full black mould removal, new plasterwork, and improvements to the heating and ventilation systems. Sarah’s case shows that compensation for damp and mould is not just about money – it’s about justice, safety, and dignity.
Don’t Let Housing Disrepair Go Ignored
If you’re dealing with unresolved disrepair such as damp, mould, leaks, or heating failures, you have the right to take action. The housing disrepair claim process exists to protect tenants when landlords or councils fail to fulfil their legal responsibilities. We work with experienced housing disrepair solicitors who can help ensure your concerns are taken seriously and your home made safe again.
Get Help with Your Housing Disrepair Claim
If you’re ready to take the next step, contact us today. We can help you get your home repaired, claim fair compensation, and hold your landlord accountable. Call 0161 710 3295 or email [email protected] to get started.
Important Information
Disrepair Support is a trading style of CFS Redundancy Payments Ltd, authorised and regulated by the Financial Conduct Authority (FCA) under FRN 830857 for claims-management activity. Eligibility and outcomes depend on individual circumstances and solicitor assessment. No-win-no-fee arrangements apply only where accepted by our partner solicitors, and a success fee may be deducted from any compensation awarded. Full details are provided before any agreement is signed.
