Sarah’s Story – Living in Disrepair
Sarah lived in a council flat in Manchester for over two years with her young son. During that time, she repeatedly reported problems with damp, mould, and water damage but her landlord failed to carry out the repairs.
We support tenants in Manchester dealing with housing disrepair issues.
The Problems
Black mould had spread across the bedroom and living room walls. The plaster was crumbling from damp, and the heating system barely worked, leaving the flat cold throughout the winter months. Despite her efforts to get help, her complaints were ignored.
Getting Help
Sarah got in touch with Disrepair Support to find out what her options were. Our team gathered the necessary evidence including photographs of the damage, details of her previous reports, and medical notes showing how the damp was affecting her son’s breathing.
We then connected Sarah with a regulated housing disrepair solicitor, who reviewed her case and confirmed that it met the legal requirements for a housing disrepair claim.
The Result
The solicitor managed her case and negotiated a successful outcome. Sarah’s landlord was required to complete all repairs, including treating the mould, fixing the plaster, and improving ventilation. She also received compensation for the inconvenience and distress she had experienced while living in disrepair.
Why This Matters
Sarah’s story shows that housing disrepair claims aren’t just about financial compensation they’re about ensuring tenants can live in safe, healthy homes. No one should have to put up with living conditions that affect their family’s wellbeing.
Need Help?
If your landlord has ignored repair requests or left you living with damp, leaks, or unsafe conditions, you may be able to get help too. We can connect you with solicitors who specialise in housing disrepair and can assess your situation.
📞 Call: 0161 710 3295
📧 Email: [email protected]
Important Information
Disrepair Support is a trading style of CFS Redundancy Payments Ltd, authorised and regulated by the Financial Conduct Authority (FCA) under FRN 830857 for claims-management activity.
Eligibility and outcomes depend on individual circumstances and solicitor assessment.
“No-win-no-fee” arrangements apply only where accepted by our partner solicitors, and a success fee may be deducted from any compensation awarded.
Full details are provided before any agreement is signed.
